REQUEST FORM

*NEW CLIENTS ARE REQUIRED TO SUBMIT A CONSULTATION REQUEST BEFORE BOOKING.

policies

All clients are required to keep an active credit card on file before booking an appointment. New Clients must submit a request form and schedule a new client consultation. The appointment can be virtual or in person depending upon the service being requested. At the time of the consultation, new clients will be charged $35 as a deposit for the service that will be deducted from the final cost of the service(s) provided. If an appointment is not booked, the $35 is non-refundable.

Sun and Rose has a strict cancellation policy. To ensure every client has an opportunity to reserve an appointment as well as covering cost of operations, Sun and Rose requires 48 hour notice of cancellation without a fee. Within 48 hours, a 50% fee will be invoiced. Cancelling within 24 hours, Day of or Absence of appointment will be a 100% fee. Fees will not be applied forward to rescheduled appointments. Failure of payment will not allow you to rebook your appointment.

Sun & Rose does not permit children to attend appointments. Please reschedule your appointment in a timely manner to avoid cancellation policy fees.

Sun & Rose does not provide any cash refunds under any circumstance. If you are dissatisfied or would like a correction on a service provided, please contact Christina within 48 hours to schedule a complimentary correction appointment. Products being returned will be added as a salon credit to be used towards a future appointment or product purchase.